Shipping policy
Shipping & Delivery
Effective Date: Last updated on 28/10/2025
We're all about clean care — that includes how your order gets to you. Here’s the quick lowdown on shipping with Rub Clubb 💛
Where We Ship
We deliver Australia-wide (yep, even remote areas — they might just take a little longer).
Delivery Options
Standard (3–7 business days) is available.
Free shipping kicks in when you hit our clean-club minimum spend.
Order Processing
Orders are packed and sent out within 1–2 business days (Mon–Fri).
You’ll get a tracking email once your order’s on the move.
Delivery Delays
Sometimes couriers take a detour — weather, public holidays, or remote locations can slow things down a touch.
Lost or Damaged Orders
If your order’s missing or arrives damaged, email hello@guardianau.com within 3 days (include photos if needed). We’ll sort it.
Need Help?
Hit us up anytime at hello@guardianau.com — we’ll keep it smooth and stress-free.